MONEY-BACK GUARANTEE
LAST MODIFIED: 12/11/2024
You may reach out to our support team at [email protected] within 30 days of your purchase or the most recent payment to submit a written email request for a refund if you are deemed eligible through the below parameters. We are unable to issue refunds on anything older than 30 days.
To request a refund within the 30 days of purchase, you must:
- Active Participation:
- Attend at least 3 of the 4 weekly coaching calls within the first 30 days.
- Complete and submit any assignments associated with each call.
- Completion of Key Modules + Submit proof of completion through screenshots, worksheets, or dashboard data.
- Completion of MFPrequel
- Completion of MFP0: Entrepreneurship Mindset & Product Ideation + MFPD0: Entrepreneurship Mindset & Product Ideation (3 Documents)
- Completion of MFP1: Market Research & SWOT Analysis + MFPD1: Market Research & SWOT Analysis (6 Documents)
- Completion of MFP2: Ideal Customer Analysis + MFPD2: Ideal Customer Analysis (2 Documents)
- Proof of Implementation + evidence of actionable steps taken, such as:
- Ideation work (MFPD0.2 or MFPD0.3 documents).
- Initial research using MFPD1 worksheets.
- Customer analysis using MFPD2 worksheets.
- Submission of a Feedback Form
- Complete a detailed feedback form explaining why the program did not meet expectations, identifying challenges faced and actions taken.
- Additional Support Option
- Offer an additional free coaching session within the 30-day period to address specific concerns before processing a refund request. If this option is taken, you are not eligible for a refund under any circumstances. Forfeiture of potential refund is after booking call and prior to scheduled call date. In case of no-show, you forfeit your eligibility for a refund.
Terms and Conditions
- Good Faith Participation: The refund guarantee is only available to participants who engage with the program and demonstrate sincere effort.
- Exclusion of Intellectual Property Misuse
- Participants found to have shared or misused proprietary materials are ineligible for the refund.
- Active and past participants agree to not distribute any written materials, documents, recorded video sessions, recorded audio, or any other content related to My Founding Partner and affiliated products.
- Timeframe for Refund Requests
- Refund requests must be submitted within 30 days of purchase.
- Allow up to 14 working days for review and processing.
- Contact us from your My Founding Partner account email or the email used at purchase.
- The name on the purchase.
- The last 4 digits of the card that is on file.
- The date of the payment.
- The dollar amount of the payment.
- Your request for a refund must be made within thirty (30) days of your purchase;
- You must return the hard goods to My Founding Partner immediately, according to the shipping and other instructions you will receive by email after requesting a refund;
- The hard goods must be returned to My Founding Partner in like-new, or re-sellable condition, as determined in My Founding Partner’s sole, reasonable discretion.